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Frequent Contributor

26 Posts

Posted - 11 August 2017 :  20:04:34  Show Profile  Reply with Quote

I was discharged from my trust deed in February 2017, my husband was discharged in January 2017. We both received our form 5. However now waiting on my
Form 6 for my trustee discharge. My husband received his back in June, but on contacting Knightsbridge about mine they have said they are waiting on one creditor , Capital One, for the required information they need in order to pay them their dividend, as they are not legally allowed to keep funds that belong to a creditor until they have sent the relevant information.

Is there a timescale for capital one to reply to them?

TDA (Debt Adviser)
Trust Deed Expert

12472 Posts

Posted - 13 August 2017 :  16:42:13  Show Profile  Reply with Quote
Hi lp24.

Not as far as I'm aware, but your trustee might set a deadline.

Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds    
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David Tannock
Trust Deed Expert

2100 Posts

Posted - 14 August 2017 :  10:12:16  Show Profile  Reply with Quote
Hi lp24,

The Trustee should eventually set a cut-off point and notify the lender that if they fail to submit a claim within 14 days then a final 7 days they will be excluded from receiving a dividend.

From our perspective when dealing with a main creditor like Capital One we never had a problem obtaining a claim from them. Sometimes if a claim is outstanding we will give them a call to chase this up and will have it back within a couple of days at the latest.

I would give your Trustee a call and ask them to chase this up. I canít see it being a problem for them to do this.

David is no longer posting in the forum.
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