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Just Joined

1 Posts

Posted - 07 August 2017 :  20:32:37  Show Profile  Reply with Quote
Im looking for information regarding the length of time a trustee has taken to be discharged (and the entire length of the whole process actually). Trust deed started 2009, paid off early 2015, then a 1000 fee paid for the protected deed in Sept 2015. Received the discharge letter Sept 2016, took a full year. Now the trustee has still not been discharged. I was awarded 17,000 in PPI 3 months ago but the trustee has the cheque (still uncashed).
In 2010 the trustee sent another company out to me for claiming PPI, this was claimed and went towards the trust.
Now, the trustee is trying to get me to agree for another company to come out to me, get me to sign a welcome pack, and for them to claim more PPI. Seems really unethical as I am discharged.
Does anyone have any idea where I stand on this?


TDA (Debt Adviser)
Trust Deed Expert

12472 Posts

Posted - 08 August 2017 :  09:04:42  Show Profile  Reply with Quote
Welcome to the forum clairc.

The trustee will almost certainly use those PPI funds to help repay more of your debts I'm afraid.

They're entitled to remain in office to seek to recover PPI. I'm not sure that they can force you to sign to allow a new company to investigate PPI, but if you don't comply with this request I guess a risk is that it takes even longer for your trustee to be discharged.

What used to happen was that a trustee would not discharge their client until all work on matters such as PPI had been completed. Things are better now, with clients being discharged once they have completed their responsibilities, and the trustee continuing to complete theirs for as long as it takes.

Qualified Debt Adviser & Forum Administrator - Ask me anything about Trust Deeds    
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