This policy explains how your personal information will be treated when you access the Trust-Deed.co.uk website.

We will process and utilise the personal information that you provide in accordance with the Data Protection Act 1998.

Other than in the circumstances described below we will not supply your information to any third party without your consent except where required to do so by law.

The information that we collect :

When you visit this website we do not collect any personal identifying information without your knowledge.

If you register as a member (for example to use the forum) we will collect whatever information that you choose to enter as part of the registration.

If you complete one of the contact forms on the website we will collect whatever information that you choose to enter onto the contact form.

If you telephone us notes of the telephone call may be kept and the call may be recorded.

We may also use cookies. For an explanation of what this means please see the relevant section below.

What we do with this information :

The information provided by you, on a contact form, is used to contact you by email or telephone. It is also used to inform the person contacting you about your circumstances as you have described them.

The information provided by you when registering as a member is used to contact you in the event that we consider this to be necessary.

If you choose to contact an external expert using the relevant contact form you have agreed for that information to be provided directly to that external expert should we choose to do so. Once they are in receipt of that information you accept that the information provided is now subject to their privacy policy rather than that of this website.

If you choose to contact an external expert using the relevant contact form you have agreed that a member of the website support team may make initial contact with you. The purpose of this contact may be to factfind in order to prepare the external expert on your situation, to answer questions that you have posed, to deal with matters that the external experts are not in a position to discuss, or for any other purpose that we deem to be reasonable.

Safeguard of Information

We monitor our security procedures and standards to help prevent unauthorised access to personal information, improper use or disclosure, unauthorised modification and unlawful desturction or accidental loss.

We take data security very seriously and have numerous safeguards in place. However we cannot guarantee that these safeguards are, or will remain, adequate. We will use all reasonable endeavours to protect the integrity of the information that you provide.

Telephone Call Recording

Any calls with us may be recorded for the purposes of training and security.

Access to Personal Information

You have the right to request a copy of the personal information that we hold about you and have inaccuracies corrected.

Use of Cookies

Cookies are small data files that help us to keep track of your visit and help you to navigate between sections of the website. Where cookies used on our website they do not collect any personal information so your browsing is anonymous.

Links to Other Websites

Links to other websites may be available on our website. We have no control over the privacy policies operated by such linked sites. We therefore accept no liability for the privacy polices of other sites or for the treatment of information provided by you to or on other sites.

Quick Reply Form

Use this reply form to find out which debt solution options, including Trust Deeds, are available for you. Information you provide is used only to provide you with advice and is never passed to thrid parties for marketing purposes.

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